Commercial launch draft · 20 August 2026

Privacy notice

This is implementation-ready draft copy for review before public launch. It is not a substitute for UK legal advice or the final operator identity and contact details.

Operator

Sean Elliot trading as Roundflow is the initial service operator. The approved business correspondence address and ICO registration must be added before this notice is published for commercial use. Privacy enquiries go to privacy@roundflow.co.uk.

Who controls the data

Each window-cleaning company controls its customer and field-work records. The Roundflow operator acts as a processor for that workspace and as controller for account, billing, security and support records.

What is processed

Account and company identity, customer contact and property information, service and visit records, ledger evidence, communication preferences, private completion photographs, device/synchronisation records and subscription/support audit data.

Why it is processed

To provide the contracted service, protect tenant data, maintain reliable financial and operational history, support users and meet legal obligations. Marketing consent remains separate from service communication permission.

Providers and location data

Provider secrets remain server-side. Route geocoding sends only a postcode to Postcodes.io; customer names, access notes and full addresses are not included.

Your controls

Users can update their profile, export company data where authorised, change communication preferences and initiate account or company deletion. Some financial, fraud-prevention and security evidence may be retained for a documented legal period.